Agenda

The Kaseya Certified Expert (KCE) in Datto RMM introduces system engineers and administrators to advanced tools in Datto RMM to help streamline monitoring, patching and automation. Additionally, learners will have the opportunity to become KCE RMM certified at a testing center during the event.

In this course, students will learn to apply specific strategies to complex agent deployment and patch management scenarios. Learners will utilise monitoring policies to alert and remediate issues proactively to improve service delivery. This live session provides the opportunity for learners to ask questions and learn how to apply key concepts and configurations.

Why you should attend: This training dives into the more complex configuration of the platform to give you greater understanding and better practices to ensure robust service delivery.

After completing this session, you will be able to:

• Create custom scripts to optimize automation and the standardization of processes.
• Recognise the efficiencies gained by utilizing monitoring policies to alert and remediate issues automatically and proactively.
• Utilise the API to gain additional visibility over important endpoint data.