Agenda

Hero

Kaseya Certified Administrator in VSA 10

About

The Kaseya Certified Administrator (KCA) in VSA 10 introduces new technicians to best practices when deploying, configuring, and using VSA 10. Also, technicians can leverage the Upgrade Wizard to enhance operations when transitioning from VSA 9 to VSA 10. The course provides the opportunity to become KCA certified in VSA 10 at a testing centre during the event.

In this course, students will learn about the key functions of the product, including agent management, remote control, patch management, and automation. This live session provides the opportunity for learners to ask questions and learn how to apply key concepts and configurations.

Why you should attend:

  • This training dives into the common configuration of the platform to give you greater understanding and better practices to make your day run optimally.

Who should attend:

  • Learners who have an advanced understanding of the VSA 9 product but want to improve operations by upgrading to VSA 10.

  • Learners who have a foundational understanding of the VSA 10 product.

  • Learners who are already familiar with the basic overall workflow but are looking to increase their automation processes by leveraging technical configurations.

  • Learners who are looking to network and brainstorm to improve their current processes.

After completing this session, you will be able to:

  • Understand VSA 10 fundamentals, terminology, and navigation.

  • Identify key operational differences when upgrading from VSA 9 to VSA 10.

  • Leverage automation workflows to successfully convert VSA 9 agent procedures.

  • Implement automated workflows by using scripts and custom fields to increase operational productivity.

  • Create VSA 10 Troubleshooters for self-service requests.

  • Create and schedule reports leveraging advanced functionality.

  • Design policies using VSA 10’s monitoring and configuration profiles.

What to expect:

  • Session will run from 9 AM – 4 PM with a one-hour lunch

  • Lunch will be provided onsite.

  • Sessions will be led by product experts.

  • Sessions will be delivered in live demonstrations with breaks for workshops.

  • Remember to bring your laptop.